FAQ

WHOLESALE

Buy a single piece at retail price to test our quality, or purchase 10 pieces to unlock our wholesale prices.

Wholesale is our wholesale service. Browse our carefully designed catalog to select pieces that align perfectly with your brand. Choose as many as you like and begin selling them through your own retail channels. Enhance the exclusivity by adding a personalized brand tag, ensuring your brand's distinctive touch. Easiest and fastest way to start your brand or add to your current jewelry collection. If you do not have a brand or logo you can omit that step and receive the pieces with our brand tag.

Private Label: this option allows you to create your own pieces from scratch, play around with specific materials and shapes, getting something completely personalized that reflects your brand's identity. Please note, a minimum initial Purchase Order of $5,000 USD is required to start. MOQ’s vary depending on the elements of the piece.

We don't have MOQ or minimum investment for Wholesale

Depending on the volume of your order, if all pieces come from our season catalog the estimated delivery time is 15 to 20 days within Mexico, US and Canada plus shipping. 

The damage/issue report must be sent within 5 days after receiving the merchandise, a detailed explanation of the issue must be attached showing as much evidence as possible (photos, videos) this helps us identify the problem and give our customers a solution. 

The nature of the fashion jewelry process and the use of a large variety of materials both natural and synthetic, opens a 2 to 3% margin of damaged pieces, which is acceptable in each production lot. 

After receiving the damage report an answer will be followed within 42 hr, determining if the pieces will be returned and replaced or only sending a replacement for the damaged ones. 

Shipping: We will make sure your order is properly packed and has the right documentation for you to receive the pieces as soon as possible. Shipping will be calculated based on the volume of the total order, this will be reviewed with the customer before shipping. Shipping is not included in the price of the piece. It will be calculated at checkout. 

Duties: Duties are not included in the price, customs will calculate these according to the description of the items you selected and will be calculated at checkout. We will provide the proper documentation to the carrier for customs clearance. The carrier selected will handle shipping and customs. Chameleon Studios is happy to assist our customers with shipping logistics, but it is not responsible for shipping and handling.

Yes, you may buy 1 to 9 pieces of samples per SKU at our Retail price. Wholesale prices start at 10 pieces

Upload your brand art in a vector file on the product page, we produce the personalized brand tags, add them to the pieces you purchased and send them all the way to you with a unique touch of your brand’s essence.

Only necklaces and bracelets include brand tag. Earrings and rings do not. 

Download Brand Tag Guide HERE

Pieces will be individually packed inside a plastic bag and its respective package protection to ensure the pieces arrive to you in best conditions.

We use a large variety of materials, from the base metals plated with a thick layer of gold or silver plating, from 19k beads, natural stones, freshwater pearls, resins, among others. You can find details on each of the pieces on each product page. 

Our pieces are plated with a thicker layer of gold than average manufacturers, which makes them durable and long lasting, but because of the nature of the product it is important to avoid spraying or applying products such as perfume, sun block, cream or body lotions directly on the pieces, preferably take them off when exercising, some types of PH might cause a faster deterioration on the pieces. Avoid contact with rough textured surfaces or objects. Store them in a dry, cool place and use a soft cloth to gently clean them.

Sure! If you're interested in developing your own unique brand with us please contact us atinfo@chameleonstudios.mxand find more information about it in ourPrivate Labelsection.

Yes, the pieces are not affected by water. However, it is important to avoid exposing them to saltwater as it acts as a corrosive agent. If the pieces get wet, it's crucial to dry them thoroughly because water can reduce their lifespan, especially for metals and various materials.

This kind of plating does not tarnish by itself.

All kinds of plating will wear off over time; that is just the nature of this kind of jewelry, although the lifetime will depend on thickness of the plating, finishing layer and the good care you give to your pieces. The actual finish/plating can be affected by the pH of the human body, the salt in the environment, and direct exposure to chemicals or ingredients which can be found in products like perfumes, given that these are abrasive and impact the gold layer on the piece. The only way to ensure jewelry in general doesn’t change color would be to make it from solid gold.

Knowing this, we can assure you that with the proper care you will not have any issues and you will maximize the lifetime of your pieces.

A premium alloy is a high-quality metal mixture known for its superior strength, durability, and aesthetic appeal. In jewelry making, premium alloys are often used as the base material for gold-plated and silver-plated pieces, ensuring a beautiful finish and long-lasting wear.

The metals we use for our jewelry are brass, zinc alloy and tin. All first grade class metals

Pieces will be individually packed inside a plastic bag and its respective package protection to ensure the pieces arrive to you in best conditions.

If you provide a logo we send our pieces personalized with Chameleon Studios textile bag.

PRIVATE LABEL

Starting at 100 pieces per SKU - it may vary depending on the design, material and elements on each product.

The minimum purchase order should add up to $2,000 USD.

Send us and email to get more information at info@chameleonstudios.mx

Wholesale is our wholesale service. Browse our carefully designed catalog to select pieces that align perfectly with your brand. Choose as many as you like and begin selling them through your own retail channels. Enhance the exclusivity by adding a personalized brand tag, ensuring your brand's distinctive touch. Easiest and fastest way to start your brand or add to your current jewelry collection. If you do not have a brand or logo you can omit that step and receive the pieces with our brand tag.

Private Label: this option allows you to create your own pieces from scratch, play around with specific materials and shapes, getting something completely personalized that reflects your brand's identity. Please note, a minimum initial Purchase Order of $5,000 USD is required to start. MOQ’s vary depending on the elements of the piece.

First order on Private Label should add up to a total of $2,000 USD.

Depending on the volume and designs once final samples are confirmed ranges on 45 to 60 days plus shipping. Shipping to the US and Canada shouldn’t take more than 7 days. 

The damage/issue report must be sent within 7 days after receiving the merchandise, a detailed explanation of the issue must be attached showing as much evidence as possible (photos, videos) this helps us identify the problem and give our customers a solution. 

The nature of the fashion jewelry process and the use of a large variety of materials both natural and synthetic, opens a 2% margin of damaged pieces, which is acceptable in each production lot. 

After receiving the damage report an answer will be followed within 42 hours, determining if the pieces will be returned and replaced or only sending a replacement for the damaged ones. 

We will make sure your order is properly packed and has the right documentation for you to receive the pieces as soon as possible. Shipping will be calculated based on the volume of the total order, this will be reviewed with the customer before shipping. Shipping is not included in the price of the piece. It will be calculated once the order is ready. We can provide a shipping carrier or the customer can provide their own shipping carrier. The carrier is responsible for shipping damages. Chameleon Studios is happy to assist our customers with shipping logistics, but it is not responsible for shipping and handling.

Pieces will be individually packed inside a plastic bag and its respective package protection to ensure the pieces arrive to you in best conditions. 

We use a large variety of materials, from the base metals plated with a thick layer of gold or silver plating, beads, natural stones, freshwater pearls, resins, among others. You can find details on each of the pieces on each product page. 

Our pieces are plated with a thicker layer of gold than average manufacturers, which makes them durable and long lasting, but because of the nature of the product it is important to avoid spraying or applying products such as perfume, sun block, cream or body lotions directly on the pieces, preferably take them off when exercising, some types of PH might cause a faster deterioration on the pieces. Avoid contact with rough textured surfaces or objects. Store them in a dry, cool place and use a soft cloth to gently clean them.

Yes, the pieces are not affected by water. However, it is important to avoid exposing them to saltwater as it acts as a corrosive agent. If the pieces get wet, it's crucial to dry them thoroughly because water can reduce their lifespan, especially for metals and various materials.

This kind of pleating does not tarnish. 

All kinds of plating will wear off over time; that is just the nature of this kind of jewelry, although the lifetime will depend on the good care you give to your pieces. The actual finish/plating can be affected by the pH of the human body, the salt in the environment, and direct exposure to chemicals or ingredients which can be found in products like perfumes, given that these are abrasive and impact the gold layer on the piece. The only way to ensure jewelry in general doesn’t change color would be to make it from solid gold.

Knowing this, we can assure you that with the proper care you will not have any issues and you will maximize the lifetime of your pieces.

A premium alloy is a high-quality metal mixture known for its superior strength, durability, and aesthetic appeal. In jewelry making, premium alloys are often used as the base material for gold-plated and silver-plated pieces, ensuring a beautiful finish and long-lasting wear.